Terms of service

Terms of Service

Last updated: July 13, 2026

Welcome to Douglas ParfumEN.

These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. Eligibility

By using this website, you represent that:

  • You are at least the age of majority in your jurisdiction, or you have permission from a parent or legal guardian.

  • You have the legal capacity to enter into binding agreements.

  • All information you provide is accurate, complete, and up to date.

2. Products and Services

We strive to ensure that product descriptions, images, pricing, and availability are accurate.

However, we do not guarantee that all information is error-free, complete, or current. We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.

Product availability may change without notice.

3. Pricing and Payments

All prices displayed on our website are shown in the applicable currency selected by the customer unless otherwise stated.

We reserve the right to modify prices at any time without prior notice.

Payments must be made using one of the payment methods available at checkout. Orders will only be processed after payment authorization has been successfully completed.

4. Order Acceptance

After placing an order, you will receive an order confirmation email acknowledging receipt of your order.

This confirmation does not constitute acceptance of the order.

We reserve the right to refuse, cancel, or limit any order at our sole discretion, including but not limited to cases involving:

  • Pricing or typographical errors.

  • Product availability issues.

  • Suspected fraud.

  • Payment authorization failures.

  • Violations of these Terms.

If payment has already been captured for a canceled order, an appropriate refund will be issued.

5. Shipping and Delivery

Shipping times provided on our website are estimates only.

Actual delivery times may vary due to factors beyond our reasonable control, including:

  • Customs inspections.

  • Carrier delays.

  • Weather conditions.

  • Public holidays.

  • High shipping volumes.

  • Government actions.

We are not responsible for delays caused by third-party shipping providers.

6. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

By making a purchase, you agree to the conditions described in that policy.

7. Intellectual Property

All content available on this website, including but not limited to:

  • Text

  • Images

  • Graphics

  • Logos

  • Icons

  • Designs

  • Videos

  • Website layout

  • Software

is the property of Douglas ParfumEN or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission.

8. Acceptable Use

You agree not to:

  • Use the website for unlawful purposes.

  • Interfere with the operation or security of the website.

  • Attempt unauthorized access to any systems or accounts.

  • Upload malicious software or harmful code.

  • Engage in fraudulent, abusive, or deceptive activities.

  • Violate any applicable laws or regulations.

9. User Accounts

If you create an account, you are responsible for:

  • Maintaining the confidentiality of your login credentials.

  • Restricting access to your account.

  • All activities occurring under your account.

Please notify us immediately if you suspect unauthorized access to your account.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Douglas ParfumEN shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • The use of our website.

  • The inability to use our website.

  • Product delays.

  • Service interruptions.

  • Data loss.

  • Third-party actions.

Our total liability shall not exceed the amount paid for the applicable order, except where prohibited by law.

11. Disclaimer of Warranties

Our website, products, and services are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

12. Indemnification

You agree to indemnify, defend, and hold harmless Douglas ParfumEN, its affiliates, employees, directors, officers, and service providers from any claims, damages, liabilities, losses, costs, or expenses arising from:

  • Your misuse of the website.

  • Your violation of these Terms.

  • Your violation of applicable laws or the rights of any third party.

13. Force Majeure

We shall not be liable for any failure or delay in performing our obligations due to events beyond our reasonable control, including but not limited to:

  • Natural disasters.

  • War.

  • Civil unrest.

  • Government actions.

  • Labor disputes.

  • Internet outages.

  • Supply chain disruptions.

  • Carrier delays.

  • Public health emergencies.

14. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

15. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, the remaining provisions shall remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and any other policies published on our website, constitute the entire agreement between you and Douglas ParfumEN regarding the use of our website and services.

17. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Any changes become effective immediately upon publication on this page.

Your continued use of the website after such changes constitutes acceptance of the updated Terms.

18. Governing Law

These Terms shall be governed and interpreted in accordance with the applicable laws of the jurisdiction in which the transaction is conducted, without regard to conflict of law principles. Any mandatory consumer protection rights under the laws of your country of residence remain unaffected.

19. Contact Information

If you have any questions regarding these Terms of Service, please contact us.

Douglas ParfumEN

Customer Support: douglasparfumen.store