Privacy policy

Privacy Policy

Last updated: July 13, 2026

This Privacy Policy describes how Douglas ParfumEN ("we," "our," or "us") collects, uses, stores, and protects your personal information when you visit or make a purchase from our online store.

By accessing or using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

When you place an order, create an account, or contact us, we may collect:

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Payment information (processed securely through third-party payment providers)

  • Order history

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Time zone

  • Pages visited

  • Time spent on pages

  • Referral URLs

  • Cookies and similar technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders.

  • Provide customer support.

  • Send order confirmations and shipping updates.

  • Improve our products, services, and website.

  • Prevent fraud and unauthorized transactions.

  • Comply with legal obligations.

  • Personalize your shopping experience.

  • Send marketing communications where permitted by law or with your consent.

3. Payment Information

We do not store your complete payment card details.

Payments are securely processed by trusted third-party payment providers that comply with industry security standards, including PCI DSS requirements.

4. Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences.

  • Improve website functionality.

  • Analyze website traffic.

  • Measure marketing performance.

  • Personalize your browsing experience.

You may disable cookies through your browser settings; however, some features of the website may not function properly.

5. Sharing Your Information

We may share your information with trusted third parties only when necessary, including:

  • Payment processors

  • Shipping and logistics providers

  • Fraud prevention services

  • Analytics providers

  • Marketing service providers

  • Legal authorities when required by law

We do not sell your personal information to third parties.

6. International Data Transfers

As we serve customers worldwide, your information may be transferred to, processed, and stored in countries outside your country of residence.

We take reasonable measures to ensure that your information remains protected in accordance with applicable data protection laws.

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill orders.

  • Provide customer support.

  • Meet legal, tax, and accounting obligations.

  • Resolve disputes.

  • Enforce our agreements.

When no longer required, your information will be securely deleted or anonymized where appropriate.

8. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information.

  • Correct inaccurate information.

  • Request deletion of your personal data.

  • Restrict or object to certain processing activities.

  • Withdraw consent where applicable.

  • Request data portability.

  • Lodge a complaint with your local data protection authority.

To exercise these rights, please contact us using the information below.

9. Data Security

We implement appropriate technical, administrative, and organizational safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

While we strive to use commercially acceptable means to protect your information, no method of electronic transmission or storage is completely secure.

10. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing any personal information.

11. Children's Privacy

Our website is not intended for individuals under the age of 13, or the minimum age required by applicable law in their jurisdiction.

We do not knowingly collect personal information from children.

If we become aware that such information has been collected, we will take appropriate steps to delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.

The updated version will become effective immediately upon publication on this page.

We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us.

Douglas ParfumEN

Customer Support: douglasparfumen.store